Let's assume I have VoiceXML script that makes an outbound call. I send the start_URL and the result_URL to the plumVoice hosted platform to trigger the call.
When the script ends, I use an exit element to exit. If I include a namelist, where does that information go, if anywhere? Can it show up POSTed to the result_URL?
Alternatively, is it possible to modify call_parameters dynamically and have that new value show up in result_URL?
I'm just being lazy here and attempting to avoid implementing/testing/maintaining an extra data element.
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Can result_URL pick up namelist from exit element?
Use <submit> to send info to your end before exit IVR
Hi,
If you include a namelist inside of an <exit> tag, the Plum IVR platform, upon reaching an <exit> tag, will simply discard the variables returned to it and disconnect. So, result_URL cannot pick up a namelist from an exit element.
It is also not possible to modify call_parameters and have this new value show up in result_URL.
You should just use the <submit> tag to send the information to your end before exiting your IVR script.
Regards,
Plum Support
If you include a namelist inside of an <exit> tag, the Plum IVR platform, upon reaching an <exit> tag, will simply discard the variables returned to it and disconnect. So, result_URL cannot pick up a namelist from an exit element.
It is also not possible to modify call_parameters and have this new value show up in result_URL.
You should just use the <submit> tag to send the information to your end before exiting your IVR script.
Regards,
Plum Support
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com