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Outbound caller id/ani

Questions and answers about IVR programming for Plum DEV

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cwhittenburg
Posts: 2
Joined: Mon Oct 29, 2007 1:00 pm

Outbound caller id/ani

Post by cwhittenburg »

Checked around and found some references for setting outbound callerid/ani on transfer calls, but can someone give me a quick example on setting callerid when using queuecall.php?

Trying to override the default of "617-712-3000".

Thanks.

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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Outbound caller id/ani with IVR system

Post by support »

Hi,

To change the caller id, you can send an e-mail to support@plumvoice.com with your IVR customer ID and user account in the subject line. The customer ID would be found in your support contract with Plum. If you do not yet have a support contract with Plum you should contact your account manager regarding this issue.

Regards,
Plum Support

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