How to log total length for each call?

[soso]

Hi,

Can you tell me how may I save the total length call?

I would like to log this information.

Thanks by advance.

[support]

Hi,

You can view the following IVR posts on how to get the call length:

http://support.plumvoice.com/viewtopic.php?t=697
http://support.plumvoice.com/viewtopic.php?t=444

Once you get the call length, you can assign it to a variable and use the IVR tag, <submit>, to store it in one of your IVR scripts.

For IVR example:

Code: Select all

<submit next="http://nonexistent.domain.com/process.pl" method="post" namelist="calllength"/>

This would submit your call length variable to http://nonexistent.domain.com/process.pl.

Regards,
Plum Support