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Suppressing auto-generated Menu options
Suppressing auto-generated Menu options
Is there anyway to suppress the auto-generated menu module options? If you have a .wav file associated with the module it will still read off "Press 1 for XXX, Press 2 for XXX" (which is a helpful feature overall) after it plays the .wav file. So if you have "Press 1 for XXX and Press 2 XXX" as part of the .wav file in the middle of other information, the user hears the menu options once again after the .wav is finished playing.
Re: Suppressing auto-generated Menu options
Hi,
If you go to the Audio Manager, you will see the built-in prompts under the User prompt. You can delete the text in the built-in prompts to mute these prompts.
Regards,
Plum Support
If you go to the Audio Manager, you will see the built-in prompts under the User prompt. You can delete the text in the built-in prompts to mute these prompts.
Regards,
Plum Support
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com
Re: Suppressing auto-generated Menu options
Thanks for the response. Seems I totally overlooked that being so simple to take care of.
Re: Suppressing auto-generated Menu options
Hi,
No problem, glad we could be of help. Let us know if you have any other questions.
Regards,
Plum Support
No problem, glad we could be of help. Let us know if you have any other questions.
Regards,
Plum Support
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com