Plum Voice's New VoiceTrends Call Analytics Now Includes PCI

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Plum Voice's New VoiceTrends Call Analytics Now Includes PCI

PostWed Apr 23, 2014 3:48 pm

Plum Voice, the leading independent interactive voice response (IVR) provider, today launched an updated version of its exclusive VoiceTrends call analytics solution that now meets PCI-DSS standards to protect sensitive data while still providing rich call analytics for improving customer experience and decreasing overall customer service costs.

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