Plum Voice announced a partnership with inContact, the leading provider of cloud contact center software and agent optimization. Through this agreement, NICE inContact will offer Plum Voice technology solutions on the CXexchange marketplace, part of its DEVone developer program. The partnership allows NICE inContact to provide advanced customer self-service capabilities to contact centers through Plum’s secure cloud Interactive Voice Response (IVR) platform.
Read the full release at: http://www.prweb.com/releases/2017/09/prweb14663078.htm
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