Plum Voice Releases VoiceTrends IVR-Specific Analytics Tool

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Plum Voice Releases VoiceTrends IVR-Specific Analytics Tool

PostTue Apr 09, 2013 10:04 am

Plum Voice has recently launched a tool that addresses the escalating business need to improve voice applications, refine customer service and minimize call center costs. Plum's new VoiceTrends analytics engine allows businesses to monitor and improve the performance of essential customer-facing application via an optimized toolkit.

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