Code: Select all
<field name="name" type="digits">
<prompt>
<audio src="longaudiofile.wav"/>
Say your ID number.
</prompt>
<filled>
I heard, <value expr="name"/>.
</filled>
</field>
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<property name="inputmodes" value="dtmf"/>
Second, the bargein attribute can be set to false on the particular <prompt> being interrupted. Once the audio is complete, the system will start looking for user input. Note: this will prevent all forms of input from stopping the audio.
Code: Select all
<field name="name" type="digits">
<prompt bargein="false">
<audio src="longaudiofile.wav"/>
Say your ID number.
</prompt>
<filled>
I heard, <value expr="name"/>.
</filled>
</field>
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<property name="sensitivity" value="0.3"/>
By setting the sensitivity to a low value, there will be less sensitivity to background noise. Finally, if the system still seems too sensitive, contact your system administrator about adjusting the bargein decibels setting on the Plum Voice Portal.