1) The .wav file is encoded in an unsupported format. The event log file will report something similar to the entries below:
Code: Select all
Mon 09 Jun 2003 02:17:54 PM EDT (000000;002;1055182515) [prompt] ERROR: File: http://test.plumgroup.com/gsm.wav Unknown encoding: 49
Mon 09 Jun 2003 02:17:54 PM EDT (000000;002;1055182515) [prompt] ERROR: Unrecognized format in pvxPromptConvertCopySource
Mon 09 Jun 2003 02:17:54 PM EDT (000000;002;1055182515) [prompt] ERROR: Failure during pvxPromptConvertCopySource
2) The .wav file is missing from the web server. The event log file will report something similar to the entries below:
Code: Select all
Mon 09 Jun 2003 02:22:02 PM EDT (000000;000;1055182877) [inet] EVENT: Attempting to fetch http://test.plumgroup.com/foobar.wav
Mon 09 Jun 2003 02:22:02 PM EDT (000000;000;1055182877) [prompt] ERROR: Unsupported file type of text/html; charset=iso-8859-1 in PVXpromptSourceURL constructor