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result_url not be called immediately

Questions and answers about IVR programming for Plum DEV

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Posts: 21
Joined: Tue Aug 01, 2017 1:11 pm

result_url not be called immediately

Post by henry »

I already can successfully scheduled call and retrieve the vxml from our service. But the "result_url" is not being called immediately after the call is done.

For example, the call is scheduled at 14:46, but receive the callback at result_url at 15:42.

Do I missed some setting on this?

Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA

Re: result_url not be called immediately

Post by support »

Hi Henry,

The engineers are currently working on improving the latency you are seeing. It will be pushed in a couple weeks, if not earlier. We will update you here when it is completed. Please let us know if you have any further questions.

Plum Support

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