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Pardon ignorant questions about queueing

Questions and answers about IVR programming for Plum DEV

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wyzyrd
Posts: 1
Joined: Tue Dec 07, 2010 2:04 pm

Pardon ignorant questions about queueing

Post by wyzyrd »

We're looking at migrating from in-house Nuance to Plum, so pardon my ignorance. Only reading the docs for 2 days.

Is there:

1) a webservice way to delete/modify an already-queued call?
2) a webservice way to add an audio file to the repository?

Thanks in advance,
Wyzyrd

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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Re: Pardon ignorant questions about queueing

Post by support »

Hi Wyzyrd,

To answer your questions, there aren't any webservices that we offer that allow you to delete/modify an already-queued outbound call or add an audio file to the repository.

Regards,
Plum Support

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