NUANCE stock grammar

xzhang · Post by **xzhang** » Sun May 22, 2011 9:29 am

We use Nuance's stock grammar for our application. Can we still use it in plum voice?

support · Post by **support** » Mon May 23, 2011 10:22 am

Hi xzhang,

Could you provide us with more information on this Nuance stock grammar? If it is a binary grammar compiled for Nuance OSR 3.0, then it should be able to work.

However, we would need more information in order for us to look into this.

Regards,
Plum Support

xzhang · Post by **xzhang** » Mon May 23, 2011 7:35 pm

we purchased from NUANCE. The file we received is brokerage.gsl. It looks like binary. Should I send to you?

support · Post by **support** » Tue May 24, 2011 9:21 am

Hi xzhang,

Regarding the Nuance stock grammar file that you've mentioned, please note that the Plum Voice Platform does not recognize GSL grammars. The grammars that are supported by the platform are JSGF grammars and SRGS+XML grammars. So, you would need to reformat your gsl grammar into one of the supported grammar types.

Please let us know if you have any further questions.

Regards,
Plum Support

Plum IVR Support

NUANCE stock grammar

NUANCE stock grammar

Re: NUANCE stock grammar

Re: NUANCE stock grammar

Re: NUANCE stock grammar