1: When detect human answer, go through regular steps.
2: When detect answering machine, left a voice message.
After going over modules help, does not locate the settings for detecting the answer machine.
Any help will be appreciated.
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How to Detect Answering Machine
How to Detect Answering Machine
We hope to achieve a target about detecting answering machine.
1: When detect human answer, go through regular steps.
2: When detect answering machine, left a voice message.
After going over modules help, does not locate the settings for detecting the answer machine.
Any help will be appreciated.
1: When detect human answer, go through regular steps.
2: When detect answering machine, left a voice message.
After going over modules help, does not locate the settings for detecting the answer machine.
Any help will be appreciated.
Re: How to Detect Answering Machine
There is no way to automatically detect this in Fuse+ however the most common workaround is to include an introduction prompt like "This is x calling about yz, please press 1 to continue."
If there are 3 no inputs, then assume it is an answering machine. If there is a DTMF input, you know there is a person on the other line.
If there are 3 no inputs, then assume it is an answering machine. If there is a DTMF input, you know there is a person on the other line.
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com
Re: How to Detect Answering Machine
We have now added callee type detection to Fuse+, for more details on how to use, please reference our documentation: https://www.plumvoice.com/docs/fuse/outbound (scroll to bottom)