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Problem navigating thru multiple fileds

Questions and answers about IVR programming for Plum DEV

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arshi
Posts: 1
Joined: Wed Aug 02, 2006 3:27 pm

Problem navigating thru multiple fileds

Post by arshi »

Hi -

I have a page like the following -

<vxml>
<form>
<block>
<field_1>
<field_2>
....
<field_end>
</form>

On each of <field_1> or <field_2> etc - while nomatch or noinput is encountered I'm trying to go to the next field (<goto nextitem="field_i+1" />) - but the problem is that the platform is skipping all the fields and going to the last field and the noinput in that field is sending control to another page. See the log -

Previously playing audio (if any) has finished
Newly queued prompts are now being played
VXI::queue_prompts()
bargein set to true
INPUTMODES set to "VOICE"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
---------
<?xml version='1.0'?><speak><paragraph><speak> Taxi-Wallahs of Berkeley</speak></paragraph> . <paragraph><speak>
Taxi-Wallahs of Berkeley. Photographs and Narratives by architect-photographer Aditya Dhawan.
</speak></paragraph> . location:
Center for South Asia Studies, 10 Stephens Hall, University of California, Berkeley.
. date: 08/01/2006. contact number: (510) 642-3608. pricing: Free to all
</speak>
---------
VXI::field_element - activating grammars for form = 'play_indian_events' formitem = 'fi_0'
VXI::do_recognition()
PromptManager::Play()

Wed 02 Aug 2006 01:21:06 AM EDT:
Previously playing audio (if any) has finished
Previously playing audio (if any) has finished
Newly queued prompts are now being played

Wed 02 Aug 2006 01:21:38 AM EDT:
received event: noinput
VXI::field_element - activating grammars for form = 'play_indian_events' formitem = 'fi_1'
VXI::do_recognition()
PromptManager::Play()
Previously playing audio (if any) has finished
Previously playing audio (if any) has finished

Wed 02 Aug 2006 01:21:42 AM EDT:
received event: noinput
VXI::field_element - activating grammars for form = 'play_indian_events' formitem = 'fi_end'
VXI::do_recognition()
PromptManager::Play()
Previously playing audio (if any) has finished
Previously playing audio (if any) has finished

Wed 02 Aug 2006 01:21:46 AM EDT:
received event: noinput
Previously playing audio (if any) has finished
Previously playing audio (if any) has finished
DocumentParser::FetchDocument(indian_events.jsp)
Using proxy server 127.0.0.1:8080 for channel 2
Attempting to fetch http://www.ckukur.com/uaskmee/indian_events.jsp
Click here to view saved VoiceXML script
DocumentParser::FetchDocument(root.jsp)
Using proxy server 127.0.0.1:8080 for channel 2

- Regds,
Rajarshi Chaudhuri

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

more detailed sample IVR code needed to demonstrate error

Post by support »

Hello,

Could you please provide more detailed sample IVR code. Ideally it would be a simplified test case demonstrating the IVR error, but still fully compliant VoiceXML.

Regards,
Plum Support

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