Not recieving CallerID in VoiceXML on inbound call

[johntumminaro]

Hi,

I am using a test PlumVoice account and making calls into the associated test IVR # and am having trouble finding out where the CallerID is in the inbound VoiceXML event.
In this case I am calling into the IVR # (a US PlumVoice test IVR #) from a US Cingular cell phone that is roaming in Bangalore India.
I am thinking that I either I don't know how/where to look for the inbound caller's CallerID or that it isn't showing up because I'm calling from a US cell phone roaming in India.

Any thoughts, guidance or pointers?

[support]

Hello,

CallerID (ANI) is available within your VoiceXML script under the following ECMAScript session variable:

Code: Select all

session.telephone.ani

You can reference this variable at any time throughout the IVR call. You can confirm that your caller id is being blocked by going to the "Call Activity" page on the IVR hosting site. This will list recent IVR calls and includes the ANI for those IVR calls.

Regards,
Plum Support