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End Call in X Minutes after Forwarding

Questions and answers about IVR programming for Plum DEV

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alennon
Posts: 1
Joined: Fri Mar 16, 2007 5:25 pm

End Call in X Minutes after Forwarding

Post by alennon »

I need to do this and did not see a way to do it with your API:

1) User Calls the IVR Server (This works)
2) User makes a selection and the call is forwarded to a phone number (This Works)
3) After X minutes the call is cut off (This does not work )
4) A report is sent that tells me how long a call was (This works)

For some reason I don’t see any IVR services that allow #3 Seems it should be easy enough since you can still accurately track the total time of the call.

Let me know what I am missing.
Thanks
Aaron

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

IVR maxtime attribute of <transfer> tag limits call le

Post by support »

The IVR maxtime attribute of the <transfer> tag can limit the length of IVR phone calls.

Hope this helps.

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