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Call back number

Questions and answers about IVR programming for Plum DEV

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markkerzner
Posts: 2
Joined: Thu Aug 30, 2007 10:10 am

Call back number

Post by markkerzner »

Hi,

now that I have a contract, can I change the callback number? It is always Plum main number for me now.

Thank you,
Mark
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support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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Call back number can be changed with IVR system

Post by support »

Hi,

If you want to have your callback number changed, you can send an e-mail to support@plumvoice.com with your IVR Customer ID in the subject line. The Customer ID would be found in your support contract with Plum. If you do not yet have a support contract with Plum, you should contact your sales representative regarding this issue.

Regards,
Plum Support

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