Bargein Property of False not honored at form level

[moshe]

I've set <property name="bargein" value="false"/> at the document level (inside the vxml element).

However, prompts at the <form> level, in a <block> that is outside a field, do not honor this setting of bargein. Prompts inside a <field> do honor this setting of bargein.

[support]

Hi,

We have not been able to reproduce this IVR problem. Here's the IVR example where you cannot bargein until the "bargein" is set to "true" within the <prompt> tag:

Code: Select all

<?xml version="1.0"?>
<vxml version="2.0">

<property name="sensitivity" value="0.3"/>
<property name="bargein" value="false"/>

    <form>
        <block>
             <prompt>
                Listen to this soothing message.
             </prompt>
        </block>
        <field name="myfield">
            <grammar type="application/x-jsgf" mode="voice">
                ( one | two )+
            </grammar>
            <prompt>
                You must listen to this message.
            </prompt>
            <prompt bargein="true">
                Say any number of the digits one or two.
            </prompt>
            <filled>
                You said <value expr="myfield"/>.
            </filled>
            <nomatch>
                You did not say any ones or twos.
                <reprompt/>
            </nomatch>
            <noinput>
                You did not say anything.
                <reprompt/>
            </noinput>
        </field>
    </form>

</vxml>

Hope this helps.

Regards,
Plum Support