Hi,
How to enable the Live logs becuase it always shows as 'None' in my account.
Please suggest.
-Awaneesh
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To get Live logs for the calls
call into IVR system and click "Refresh" while con
Hello,
The "Live Logs (by ANI)" column will only contain an active link while there is an IVR call connected to the IVR system. Try making an IVR call into the IVR system and clicking "Refresh" while you are still connected.
Regards,
Plum Support
The "Live Logs (by ANI)" column will only contain an active link while there is an IVR call connected to the IVR system. Try making an IVR call into the IVR system and clicking "Refresh" while you are still connected.
Regards,
Plum Support