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User Spell Out A Word

Questions and answers about IVR programming for Plum DEV

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rayishome
Posts: 23
Joined: Mon Aug 13, 2007 7:12 am

User Spell Out A Word

Post by rayishome »

Is there any samples of how you can have a user spell out a word. Like "Egg" and the user actually will spell the word.

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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IVR system does not spell out text for speech recognition

Post by support »

Hi,

We do not have any IVR code samples of how you can have the user spell out a word.

Due to limitations with speech recognition technology, it would be difficult for a speech engine to understand what the user is spelling, just as it would be difficult for a human to understand another human spelling out a word.

Hope this helps.

Regards,
Plum Support

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