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Queuecalls failure

Questions and answers about IVR programming for Plum DEV

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mafeldman
Posts: 9
Joined: Tue Nov 13, 2007 11:09 am

Queuecalls failure

Post by mafeldman »

I've have a program that creates outbound campaigns which was working fine until yesterday. The problem seems to be that queuecalls.php is returning nothing and the campaign gets created with no calls in it.

When I tried creating a campaign using the development tools form, I get this return:

<?xml version="1.0" ?>
<queuecalls status="failed">Internal system error.</queuecalls>

Can you help with this?

Thanks,
Mike

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

IVR support team aware of Queuecalls failure issue

Post by support »

Hi Mike,

We're aware of the IVR issue that you have just mentioned and we're currently working on it. Thanks for the notification and sorry for any inconveniences that this may have caused.

Regards,
Plum Support
Last edited by support on Mon Dec 28, 2009 12:48 pm, edited 1 time in total.

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Queuecalls failure issue has been resolved by IVR support

Post by support »

Hi Mike,

This IVR issue has now been resolved.

Regards,
Plum Support

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