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Click to call

Questions and answers about IVR programming for Plum DEV

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w2gi
Posts: 46
Joined: Fri Jun 26, 2009 1:35 pm

Click to call

Post by w2gi »

Has anyone created a Click to Call script?

Basically, the idea would be that a popup form would appear on a web page where a consumer could enter their phone number. On submit, a call would be placed to that consumer and when they pick up their phone, a call would be placed to another predetermined phone number (like a local store).

This is different than call tracking where it is simply a one way call.

In this use case, the IVR system needs to make two outbound calls bridging them when the originating call is picked up.

Thanks.

Jon

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

No knowledge of IVR script

Post by support »

Hi,

Sorry, but from our knowledge, we are unaware of any IVR scripts that have been created for this purpose.

Perhaps another IVR developer in this forum has had experience in doing so.

Regards,
Plum Support

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