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error.grammar.option when accept="approximate"

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jclark
Posts: 2
Joined: Tue Nov 16, 2010 9:14 pm

error.grammar.option when accept="approximate"

Post by jclark »

Hi,

I continue to get a serious error of type "error.grammar.option" when I include both a value attribute and an accept attribute that is set to "approximate" on an option tag. If I change approximate to exact, or remove the value attribute, the error goes away.

Here's a URL that spits out the offending VXML:
http://speedytix.com/sT/IVR/new/sell/pick_event.php

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Re: error.grammar.option when accept="approximate"

Post by support »

Hi,

Our next platform release will address this issue.

We will provide you with an update once this update has been pushed out.

Regards,
Plum Support

jclark
Posts: 2
Joined: Tue Nov 16, 2010 9:14 pm

Re: error.grammar.option when accept="approximate"

Post by jclark »

Hi,

Got a ballpark time for that milestone? This bug isn't a killer because I can work around it (match from the CDATA rather than the value I wanted, or write up a custom grammar), but the workarounds are rather inelegant, so is this something I'd have to live with until next month or until next decade?

Thanks.

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Re: error.grammar.option when accept="approximate"

Post by support »

Hi,

While there is no current ETA for this release, this issue has been tested and resolved in our test environment. It is just a matter of implementing the update during a moment of downtime.

Thanks for your patience.

Regards,
Plum Support

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